@Kadin2048@futurebird same with "free" phones where they'll "make your monthly payment" for 24 months and if you get a different phone you have to pay it, aka a subscription/ contract.
@glasspusher@Kadin2048@futurebird I started to get a new phone a couple of weeks ago... it got interrupted and when I got back to it, was told the offer was no longer available. However, I'd got far enough along in the process for T-Mobile to have set up transferring info from the phone I have, and therefore was charged for the "remaining payments." NO you can't get to a customer service person on the phone unless you have downloaded their app to the phone and set up a PIN. NO, the directions to do that didn't match the display. However, on the app there was a "chat" option and in 15 minutes or so, I was speech-recognitioning at Rosarie. I do prefer this because ... my tone :P You can't quite hear it as well... It took half a beer for her to set me a pin for me to change. Then, could I confirm that 104$ charge? "I don't see that charge!" Welp, that's right, it was ONLY on my credit card, NOT on the T-mobile billing pages. I had noted my intent to get the phone in this transaction but not after a beer, and especially not after "would you consider an upgrade?" "Trying to talk me into spending more money is a huge turnoff. Now that I have the pin, I'm considering hanging up, using it to get a refund, and just keeping this phone." She got me the refund. She sent me the info. YES I gave her 10s on the stupid survey and it sucks that T-mobile is my least evil option.
@glasspusher@Kadin2048@futurebird (When she scripted the "I hope you appreciate me" part I told her I would give her good marks, but that I didn't really think correcting their error was going an "extra mile," which had come up a time or two in her script as well as several repeated phrases about changing my experience with them....)
@AnarchoNinaWrites today I was reading that gosh, it's not so bad because it will get really bad and people will die so then things will get fixed. Sorry, as soon as you're okay with "things will get bad and people will die," even without the "and it won't be handled well" part... we're done.
@br00t4c He's going to say it so loudly and so often that the base believes it but the rest of us do need to remember. It's "fooling some of the people some of the time."
@br00t4c I think people should keep the twerds trying to do what can't really be done quickly (make a whole new department). Tell tem that's more important than getting rid of departments.
@ben@timnitGebru NPR noted this morning that the relative white turnout was greater than before for the first time since 1992. They didn't *say* white supremacy.... focused more on perceptions of economy because that's what the exit polls said but I take small consolation that people didn't say that was why they did what they did.
@godzero@enmodo@pluralistic I love my town for that. We've got Rose Bowl Tavern that was bought by one of the bands *right before COVID hit.* They figured out contact-free and you could get beer and toilet paper.... and now they have a big tent and outdoor concerts *every day* weather permitting (took folks changing a law when another venue I'll never patronize again called them in for not clearing the parking lot from the tents *every night.*)
I'm at Parkland College (for a few decades) helping folks navigate developmental courses/placements (but fighting the "hey, 5% of these folks could pass college so we should just get rid of developmental teaching" trends) dreaming of structured paths for building understanding and fluency instead of "I don't have time to teach you, here's a calculator." See https://docs.google.com/document/d/1jvTlNmNI7nC9xMrVp2cc3d5RjWnpho0exwA_t86eWbI/edit?usp=sharing