@mark @soatok Used to work for a company in the armpit of healthcare, but one of the products we offered accepted input in one of a few formats with published standards.
_Industry leader_ software wasn't properly compliant with any of the standards, and I dreaded every I saw a call with a particular caller ID because I knew who'd be on the other end by first name and how she'd be saying we didn't process a file correctly... until we pointed out syntax errors every time.
It wasn't even consistent, and I was just on support, but it was wild to see _smaller_ vendors than a company who's name rhymes with Mick Esson get it right every time, and them simply throw their name around as if that meant it.
Also their software couldn't do public key auth for SFTP, only password, which we didn't permit for SFTP upload.
I'm still trying to figure out if they called all the other vendors out there with similar services to us or they just rolled their eyes and eventually coded around this vendor's lack-of-compliance, or said "fuck it" and started just taking CSV files.