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  1. Embed this notice
    B Haas (belehaa@wandering.shop)'s status on Sunday, 01-Sep-2024 01:27:50 JST B Haas B Haas
    • Paul Cantrell
    • Michael Dekker

    @dekk @inthehands By this same logic, rebates are just loans you make to a corporation that hopes they won't have to pay you back

    Yep. Story checks out

    In conversation about 9 months ago from wandering.shop permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 01:58:44 JST Paul Cantrell Paul Cantrell

      Oh joy! Went to get my COVID vax update this morning (timing makes sense for me: students pouring back with cases at peak, yuck), and…

      …the pharmacist tells me HealthPartners insurance is refusing the updated vaccine.

      SPOILER: The end of this thread is that I got the shot, but private health insurance should be burned to the ground.

      1/

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:00:52 JST Paul Cantrell Paul Cantrell
      in reply to

      Called HealthPartners. Time to human: ~10 min. To their credit, the human was super nice. Turns out HealthPartners did some massive internal corporate faceplant, and the vaccine wasn’t entered into their computer systems properly. It’s wrongly refusing across the board.

      Problem will be fixed “by Saturday.” My appointment is now.

      2/

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:07:32 JST Paul Cantrell Paul Cantrell
      in reply to

      They have a solution:

      - Pay for the shot out of pocket now (which is $200).
      - Save the receipt.
      - Bring the receipt back to the pharmacy after Saturday (physically, this can’t happen over the phone, not that CVS is reachable over the phone anyway), and ask them to refund and rebill, and then it should go through.
      - If that doesn’t work, upload receipt to HealthPartners and ask for reimbursement by going to their web site > Log in > My plan > Overview > Find a Form❮post truncated for length❯

      3/

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:11:48 JST Paul Cantrell Paul Cantrell
      in reply to

      Consider:

      - I can afford to pop $200 out of pocket and get reimbursed later. Not everyone can.
      - I can afford 15 minutes wasted on the phone. Not everyone can.
      - I can get back to the pharmacy easily for the billing retry. Not everyone can.
      - I’m sufficiently fluent, pushy, and culturally privileged to navigate this whole stupid situation. Not everyone is.

      Each of those “not everyone”s is somebody who doesn’t get vaccinated — at who knows what cost to themselves and to us all.

      4/

      In conversation about 9 months ago permalink
      Blaise Pabón - controlpl4n3 repeated this.
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:14:29 JST Paul Cantrell Paul Cantrell
      in reply to

      THE BIG QUESTION: What purpose does this serve?

      It wasted a lot of people’s time: mine, the pharmacist’s, the support person at HealthPartner’s, presumably a bunch of people deep inside the pipeline of this whole stupid machine.

      Did it improve care? No. Did it improve outcomes? No. Did help allocate some resource more efficiently or more effectively? No.

      5/

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:20:02 JST Paul Cantrell Paul Cantrell
      in reply to

      What purpose does this serve?

      Well, we’ve set up a hideous Nash Equilibrium where health providers, insurers, pharma corps, and governments all stand to save money by relentlessly trying to gouge one of the others into paying for everything.

      We are simultaneously trying to (1) externalize the cost of health care from individuals (lest the market price individual human lives (not that it doesn’t, but we try)) while (2) using the market to make things efficient…somehow. Outcome: nonsense.

      6/

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:23:08 JST Paul Cantrell Paul Cantrell
      in reply to

      I don’t love the idea of nationalizing all health care — I think it’s good to have many •strictly nonprofit• hospitals, docs, etc with some degree of autonomy — but I am ready to see private insurance eliminated completely. I don’t see that it adds any value whatsoever.

      7/

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:26:03 JST Paul Cantrell Paul Cantrell
      in reply to

      That said, stories like this one from @daniel remind us of the danger of one central system making a bad decision for everyone at once:
      https://social.treehouse.systems/@daniel/113040800671835057

      In the US, I do at least have the privilege of getting 2 boosters a year, simply because I think it’s a good idea. I don’t want to pretend utopia exists somewhere else.

      8/

      In conversation about 9 months ago permalink

      Attachments

      1. No result found on File_thumbnail lookup.
        Daniel Landau (@daniel@treehouse.systems)
        from Daniel Landau
        @inthehands@hachyderm.io in general your system seems bad, but in the specific case of a COVID vaccine, as far as I can tell, my only way as a healthy individual with money here in Finland to get a vaccine update would be to fly to the US to get it. There is no option to get it without being in one of the at-risk groups here.
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:27:09 JST Paul Cantrell Paul Cantrell
      in reply to

      TL;DR:

      - Paul is grumpity.

      - US folks, if your insurance hasn’t caught up with the updated COVID shot, pay out of pocket if you can and fight for a reimbursement. And maybe write to your electeds (I am).

      /end

      In conversation about 9 months ago permalink
    • Embed this notice
      Dewey (deweyoxberger@techhub.social)'s status on Thursday, 29-Aug-2024 02:38:51 JST Dewey Dewey
      in reply to
      • Paul Cantrell

      @inthehands I just went to my CVS appointment and they also told me that they don't contract with my insurance. I walked out with no shot, hoping to schedule with Walgreens, but they're two weeks out already. I really wanted that vax today

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:38:51 JST Paul Cantrell Paul Cantrell
      in reply to
      • Dewey

      @DeweyOxberger
      Go back, see if you can pay out of pocket…if you can afford to ride the 200 on your CC bill for a few weeks…

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:40:07 JST Paul Cantrell Paul Cantrell
      in reply to
      • Berkubernetus

      @fuzzychef @daniel
      Yes to 1, no to 2.

      In conversation about 9 months ago permalink
    • Embed this notice
      Berkubernetus (fuzzychef@m6n.io)'s status on Thursday, 29-Aug-2024 02:40:09 JST Berkubernetus Berkubernetus
      in reply to
      • Paul Cantrell

      @inthehands @daniel How are you getting 2 boosters a year? Are you paying cash for one of them?

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:45:07 JST Paul Cantrell Paul Cantrell
      in reply to
      • Berkubernetus

      @fuzzychef @daniel
      Sorry! Yes getting two boosters a year, no not paying out of pocket. (Insurer never seems to object.)

      In conversation about 9 months ago permalink
    • Embed this notice
      Berkubernetus (fuzzychef@m6n.io)'s status on Thursday, 29-Aug-2024 02:45:08 JST Berkubernetus Berkubernetus
      in reply to
      • Paul Cantrell

      @inthehands @daniel Sorry, I don't quite understand your answer.

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 02:47:43 JST Paul Cantrell Paul Cantrell
      in reply to
      • Pat Madigan
      • Dewey

      @patmadigan @DeweyOxberger
      I now refuse to get early shots from Walgreens for exactly this reason.

      In conversation about 9 months ago permalink
    • Embed this notice
      Pat Madigan (patmadigan@c.im)'s status on Thursday, 29-Aug-2024 02:47:44 JST Pat Madigan Pat Madigan
      in reply to
      • Paul Cantrell
      • Dewey

      @DeweyOxberger @inthehands Also, with #Walgreens I found that their online scheduling didn’t match the reality of #vaccine availability in each store.

      I called three locations and spoke with three frazzled employees who provided different ETA’s for the vaccine at their store.

      I went with the store that thought they’d get it the soonest (1-2 weeks), but they advised that I call on the scheduled day to make sure that it’s really there.

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 03:11:07 JST Paul Cantrell Paul Cantrell
      • Michael Dekker

      @dekk
      My mom has a saying: “When everyone’s watching the baby, no one is watching the baby.”
      Should the CDC have figured all of this out weeks or months ago? Should insurers have internal processes set up to handle this expeditiously? Should this all just be on a regular schedule, like flu? Yes to all the above.

      In conversation about 9 months ago permalink
    • Embed this notice
      Aral Balkan (aral@mastodon.ar.al)'s status on Thursday, 29-Aug-2024 03:53:03 JST Aral Balkan Aral Balkan
      in reply to
      • Paul Cantrell

      @inthehands In #Ireland, we can’t get a #COVID vaccine for love or money.

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 04:39:24 JST Paul Cantrell Paul Cantrell
      in reply to
      • Aral Balkan

      @aral why, in this great year of 2024…

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 04:41:02 JST Paul Cantrell Paul Cantrell
      in reply to
      • Probably depressed

      @jrod3737
      Judging by the replies, they’re not the only one either.

      In conversation about 9 months ago permalink
    • Embed this notice
      Probably depressed (jrod3737@mstdn.social)'s status on Thursday, 29-Aug-2024 04:41:03 JST Probably depressed Probably depressed
      in reply to
      • Paul Cantrell

      @inthehands
      I’ve worked at HealthPartners. This is the least surprising thing I’ve heard about HealthPartners. In fact, this just sounds like a random Tuesday in April.

      In conversation about 9 months ago permalink
    • Embed this notice
      Aral Balkan (aral@mastodon.ar.al)'s status on Thursday, 29-Aug-2024 04:43:20 JST Aral Balkan Aral Balkan
      in reply to
      • Paul Cantrell

      @inthehands We have ostriches authoring public policy.

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 04:45:04 JST Paul Cantrell Paul Cantrell
      in reply to
      • Aral Balkan

      @aral
      Whereas here in the US our public policy is apparently written by rabid wolverines

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 04:48:58 JST Paul Cantrell Paul Cantrell
      in reply to
      • Mela Eckenfels

      @Mela
      I suspect the idea that they are capable of making any such sort of informed decision about outcomes is giving them far too much credit.

      They have a system. This happened. They’re just surprised as anyone. They don’t understand it either.

      In conversation about 9 months ago permalink
    • Embed this notice
      Mela Eckenfels (mela@zusammenkunft.net)'s status on Thursday, 29-Aug-2024 04:49:00 JST Mela Eckenfels Mela Eckenfels
      in reply to
      • Paul Cantrell

      @inthehands

      They really rather want to pay for the treatment and aftercare if it's going south-y?

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 05:23:37 JST Paul Cantrell Paul Cantrell
      in reply to
      • JerseyBlue

      @dnelson
      My understanding from people who actually understand the horrid interior of these systems is that actual Medicare as it exists has all sorts of logistical barriers that make it so it can’t just scale up to national scale without a lot of re-plumbing. But if you’re speaking vaguely, in principle, then yes.

      In conversation about 9 months ago permalink
    • Embed this notice
      JerseyBlue (dnelson@masto.ai)'s status on Thursday, 29-Aug-2024 05:23:38 JST JerseyBlue JerseyBlue
      in reply to
      • Paul Cantrell

      @inthehands Sounds a lot like Medicare.

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 05:23:47 JST Paul Cantrell Paul Cantrell
      in reply to
      • Tarmo Amer

      @tarmoamer
      I’ll believe that when I see it.

      In conversation about 9 months ago permalink
    • Embed this notice
      Tarmo Amer (tarmoamer@est.social)'s status on Thursday, 29-Aug-2024 05:23:49 JST Tarmo Amer Tarmo Amer
      in reply to
      • Paul Cantrell

      @inthehands You don’t have to nationalise ALL of it. Just enough to make sure no one goes untended. Private alternatives are quite alright.

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 29-Aug-2024 06:44:36 JST Paul Cantrell Paul Cantrell
      in reply to
      • Danny Boling ☮️

      @IAmDannyBoling
      [nods] I mean, people who share our view on this are I think far too careless about how easy or obvious the process would be. Pulling the knife out of the wound is dangerous, tricky business. But it is a knife, and it is a wound.

      In conversation about 9 months ago permalink
    • Embed this notice
      Danny Boling ☮️ (iamdannyboling@mstdn.social)'s status on Thursday, 29-Aug-2024 06:44:37 JST Danny Boling ☮️ Danny Boling ☮️
      in reply to
      • Paul Cantrell

      @inthehands

      "I am ready to see private insurance eliminated completely. I don’t see that it adds any value whatsoever."

      YES!!! 👍

      In conversation about 9 months ago permalink

      Attachments


    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Sunday, 01-Sep-2024 00:56:06 JST Paul Cantrell Paul Cantrell
      • Michael Dekker

      @dekk
      Well said. A quote that lives in my head now: Patients are the free labor of the health care system.

      And in this case, apparently I’m the bank too.

      In conversation about 9 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Sunday, 01-Sep-2024 01:29:04 JST Paul Cantrell Paul Cantrell
      in reply to
      • Michael Dekker

      @belehaa @dekk
      If there aren’t actuaries out there calculating repayment probabilities of each rebate based on amount, mechanism, prominence, market sector, etc. then I’m a monkey’s uncle

      In conversation about 9 months ago permalink

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