The Emir wanted to teach his donkey to talk. No one was willing to take the job so he raised the salary. Finally, Hodja Nasreddin accepted the job on the condition that he could have 10 years to do it.
His friends were shocked. "No one can teach a donkey to talk. You will be executed."
"Perhaps," Hodja answered. "But the money is good, the job is easy, and in 10 years a lot might happen. I might die, or the Emir might die, or sure enough even this old donkey might die."
This is your brain on #ai: "Subject to the terms of this Agreement, You hereby grant to HP a non-exclusive, worldwide, royalty-free right to use, copy, store, transmit, modify, create derivative works of and display Your non-personal data for its business purposes."
Someone out there wrote "as a user I want my printer to steal my documents to train LLMs" without hesitation.
I use a great prompt-driven interface for generating images. It's much faster than Midjourney (produces millions of results in a fraction of a second).
AI has already been used to run scams, rip off artists, destroy search engines, and drown publishers under an avalanche of shit.
Now AI boosters found a new thing to enshittify: #UserResearch .
"AI research is better than nothing" is the latest in a long series of "bad research is better than nothing" arguments that miss the point of research in the first place.
LLMs are just the new VUI. A technology that makes *some* things easier, in *some* cases, but is being sprayed on everything because it's the Hot New Thing, and rushing out features is easier than doing real user research and modeling use cases from observed needs.
Apple, Microsoft, Google, and Samsung assured us they were building the future.
Nobody wanted the future they built. After a couple of years, Bixby, Cortana, and Assistant are gone from the spotlight. But not to worry - Microsoft has a new thing it wants to stick into your face! This time it's a physical keyboard button!
Microsoft's Copilot button is a shining example of the form factor trap.
Who remembers when Siri came out and voice assistants were the future of computing? Samsung built a physical Bixby key into their phones (and went through massive pains to prevent users from disabling it). Microsoft had a dedicated Cortana button ship pinned to Windows 8's dock. Google Assistant was a default Android homescreen.
It's a #UX sin to assume that your app is the most important thing in your user's world, and add to their cognitive load unnecessarily. But sometimes the user *is* focused on your product. They don't want a low-touch, automagic experience. They want to be in control. Let them.
Don't *make* me think - but *let* me think.
This is part of why "reduce friction" is misleading. Friction is texture. Without it, there's nothing to grab on to
Design is the rendering of care.💼Problem design, user experience, product, decision-making, software development 🎓CMU MHCI, YSDN 🔵Sick of rectangles.designing at the intersection of 0 and f(x)=1/xOpinions are my own and do not represent those of my employer.#ux #design #uxdesign #servicedesign #hci #tfr