@weeble @koimoa @sun @Uraael @mischievoustomato Look, I used to work tech support and the shit I've seen. A lady proclaimed, proudly at that, that she was using the computer for a few years, so she should be able to understand the instructions

"Alright, open your browser"
"Uh?"
"The web navigator, Internet Explorer"
"Uhh...."
"The blue e"

She then got it. Remember that in Windows, usually, shortcuts are named

The level of sheer ignorance, incompetence and ultimately, the lack of care in even the basics of basics in something you use everyday like this is insane