Notices by Runbox (runbox@mastodon.social)

🚨 Beware of Phishing Emails

We’ve seen a rise in phishing emails urging users to "update now" or risk account deactivation. This is not us.

Runbox will never threaten to close your account unless you act immediately.

Check the sender’s address and hover over links to check.

Stay secure!

** Status Update **
We continue to move services to new hardware, including peripheral and less critical services. Email access should increasingly normalize. If you are having difficulties connecting via IMAP and SMTP you may try both Runbox 6 and Runbox 7 webmail interfaces at https://runbox.com.

@hellomiakoda @arti Thank you for checking in! Yes, you can join the beta test for the new trainable spam filter by reaching out to support@runbox.com, and they'll add your account.

@hellomiakoda @aburka Thank you for the kind words - that's how email should work! If something unexpected happens, we believe in being transparent and keeping you informed. We appreciate the mention 🙏

@hellomiakoda We love a Runbox ad! And we really appreciate that you are part of the Runbox community 😀
We actually haven't increased our prices since our company's inception, and at the same time we have added substantial storage to all our plans.

@hellomiakoda Exactly, great advice. You can read more tips here as well: https://blog.runbox.com/2025/08/avoid-phishing-scams-what-every-runbox-user-should-know/

@hellomiakoda Excellent thank you!

@hellomiakoda Our system deleted the message as a phishing attempt. If you come across one in the future, maybe try to screenshot the headers right away, and send as attachment to support. Thank you!!

@hellomiakoda You mean webmail? Could be our system deleted it as spam. Checking now with Support.

Yes - good thinking, change your password!

@hellomiakoda Thank you for bringing this to our attention! It's been forwarded to our team.

@hellomiakoda Hi again, would you be able to forward the email to support@runbox.com, and attach the Headers in that email separately as outlined here? That would be super helpful! https://help.runbox.com/message-headers/

Many of our users rely on Outlook as their go-to email client. But the latest version routes your emails through Microsoft’s cloud — unlike previous versions that connected directly.

Here’s how this affects your privacy and control. 🔐

https://blog.runbox.com/2025/05/outlook-stores-email-in-microsoft-cloud-what-you-need-to-know/

More Norwegians are moving away from big tech towards Norwegian options. Must be a trend 😀
Norwegian alternatives include Runbox email, Vivaldi browser and Jottacloud file storage.
All protected by strict Norwegian privacy laws and the #GDPR. 🔐

"Boikotter USA - ser mot Europa" artikkel i Aftenposten.
https://www.pressreader.com/norway/aftenposten/20250324/281586656390877

@hellomiakoda @VanessaNightshade Thank you for the recommendation, we appreciate it! Our servers are located in Norway (they run on renewable hydropower). We also have a new spam filter in the works - stay tuned!

At Runbox, we believe privacy always comes first. That's why we're NOT on Meta or X (Twitter).

We’re proud to be here on Mastodon 🎉

Join us and help build a safer, more transparent internet. 🌎

We are also on BlueSky
@runbox.bsky.social

https://blog.runbox.com/2024/11/runbox-is-not-on-meta-or-x-twitter-because-privacy-matters/

#PrivacyFirst #Mastodon #DigitalSecurity #Privacy #Runbox #sustainability

We want to take a moment to express our deepest appreciation to everyone who has chosen Runbox. Whether you've been with us from the beginning or recently joined our community, your trust and loyalty make everything we do possible. We couldn’t do this without you. Thank you! 💛

https://blog.runbox.com/2024/12/a-heartfelt-thank-you-to-our-valued-customers/