In the US, the elimination of the IRS Direct File is a clear understanding of who they are working for.
Not for the people. But for the lobby of that parasitic industry of tax filing, namely Intuit and H&R Block.
(CPA are not).
From the standpoint of Canada: we don't have direct filing either, unless using paper. We have an American industry parasite skimming of the top of taxes that our Govt refuse to protect us from.
And this parasite all hate paying taxes though.