Graham Sutherland / Polynomial (gsuberland@chaos.social)'s status on Monday, 08-Jan-2024 07:33:23 JST

@srtcd424 @thomasfuchs to be fair Uber was actually *way* better than taxis and really forced that industry into improving their user experience. booking was annoying, cars always late, vehicles barely roadworthy and often filthy and uncomfortable. they needed some real competition. most of the problems with Uber are in countries where nobody regulated them, so primarily the US. in the UK they're not as bad. still problematic for many reasons but at least they offered a valuable service.