@Flaky I have a kneejerk dislike of the characterization of flaky Mastodon instances as "FOSS" ideology, but I admit that my formative years were in a time where open source was often higher-quality than closed-source offerings, and most of the time far more professional.
It's still somewhat there, I feel, but all software has declined.
Personally, I think "hobbyist" ideology is a more direct culprit. Professional services take a professional approach.