@fuzzface
The math in this case says it's gotta be ego, a CEO who "refuses to let the vulgar peon workers think they can dictate their terms of employment" or whatever.
Thing is, most problems the rich create *can* be avoided with wealth. Enshittify air travel? Fly private. Healthcare sucks? Concierge medicine. Concert and sports tix? VIP pricing (or famous friends, biz relationships, etc)
I've mostly outgrown schaedenfreude, but there's something poetic about this episode