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@sarajw Haha yeah! 🤝

Re: your first post, I am super relieved this article is getting shared. I feel the same way.

Like, as devs, often our actual software understanding is shaped by our emotional / empathic ability. If we don't "get it", it's harder for us to do.

So starting with a derisive tone, that's bad for obvious reasons. But, I think it also shows an audience a good reason to suspect that the person speaking doesn't "get it". And they might not! Changing process/tools isn't zero cost