@FiStitchWitch the language at first contact is absolutely appalling. I work full time and always have, but apparently, I need a "work coach", and if I fail to comply with all instructions to jump when they say so, I will be "sanctioned". Instructed to attend a meeting in the middle of Aberdeen at 2 days notice. Partner is worse. He can't walk far but is also instructed to make a 2 bus 40 mile round trip and to commit to seeking work. All this for £20 odd a week to replace child tax credit.