@ellane It's one PR disaster after another. I pity them (speaking as a former government comms person who had to craft messages to an angry public eager to crucify my agency at every opportunity.)
Substack is becoming increasingly walled garden and the Notes feature is so distracting and I had a super unpleasant experience on it when a well-known author decided to misquote me and use me as an example for something I didn't ask for. I will use it as a tool but am distancing myself from Notes.