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Pawlicker (purpcat@clubcyberia.co)'s status on Tuesday, 10-Oct-2023 04:09:17 JST
Pawlicker@m0xEE @mischievoustomato @sneeden @arcanicanis "By embracing the end user market, IBM created the biggest technical support nightmare that the IBM company may have ever seen. The #1 tech support report for OS/2 Warp 3 was not how to get TCP/IP stacks going or how to link Novell up with OS/2 clients, or how to make sure DB/2 would work on the new version. No, it was "How do you get DOOM 2 to run on OS/2 with sound?" IBM has a highly paid, highly trained technical support staff that was meant to deal with Fortune 500 companies who had paid millions of dollars for software and hardware from IBM. They weren't prepared to have to deal with a bunch of people trying to run video games and the support costs from this really hurt PSP at the time. This probably has a lot to do with why PSP today goes out of its way to discourage "kitchentop" users because they don't want to support every new user that wants to play some video game on OS/2. "
-Brad Wardell, OS/2 dev.
https://www.stardock.com/stardock/art_os2past.html