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    Scott VE3QBZ (scott@mastodon.clitheroe.ca)'s status on Saturday, 09-May-2026 01:48:00 JSTScott VE3QBZScott VE3QBZ
    in reply to
    • David Croyle
    • Dianora (Diane Bruce)

    @croyle @Dianora Yeah, it's hugely disrespectful in my opinion

    Link (there are lots of other links: https://globalnews.ca/news/11832217/canada-ai-accent-masking-call-centres/)

    "to reduce accent related friction" - if I ran a business, I'd reduce that friction by finding different customers.

    In conversationabout 4 months ago from mastodon.clitheroe.capermalink

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    1. Domain not in remote thumbnail source whitelist: globalnews.ca
      AI ‘accent masking’ at overseas call centres sparks union backlash in Canada
      from Alessia Simona Maratta
      In a post on its website, Telus Digital announced a partnership with an “AI-powered speech enhancement” company to “soften accents.”
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