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<blockquote style="position: relative; padding-left: 55px;"><section><a href="https://mamot.fr/users/pluralistic/statuses/115535219447029351">Cory Doctorow (pluralistic@mamot.fr)'s status on Wednesday, 12-Nov-2025 16:11:11 JST</a><a href="https://mamot.fr/@pluralistic" title="pluralistic@mamot.fr"><img src="https://gnusocial.jp/avatar/1478-48-20250910232529.webp" width="48" height="48" alt="Cory Doctorow" style="position: absolute; left: 0; top: 0;">Cory Doctorow</a></section><article><p>AI can't do your job, but an AI salesman can convince your boss to fire you and replace you with an AI that can't do your job. Nowhere is that more true than in customer service:</p><p><a href="https://pluralistic.net/2025/08/06/unmerchantable-substitute-goods/#customer-disservice" rel="nofollow">https://pluralistic.net/2025/08/06/unmerchantable-substitute-goods/#customer-disservice</a></p><p>-</p><p>If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:</p><p><a href="https://pluralistic.net/2025/11/12/sorry-to-bother-you/#we-dont-care-we-dont-have-to" rel="nofollow">https://pluralistic.net/2025/11/12/sorry-to-bother-you/#we-dont-care-we-dont-have-to</a></p><p>1/</p></article><footer><a rel="bookmark" href="https://gnusocial.jp/conversation/5854921#notice-11500317">In conversation</a><time datetime="2025-11-12T16:11:11+09:00" title="Wednesday, 12-Nov-2025 16:11:11 JST">about 24 days ago</time> <span>from <span><a href="https://mamot.fr/@pluralistic/115535219447029351" rel="external" title="Sent from mamot.fr via ActivityPub">mamot.fr</a></span></span><a href="https://mamot.fr/@pluralistic/115535219447029351">permalink</a><h4>Attachments</h4><ol><li><article><header><div>No result found on File_thumbnail lookup.</div><h5><a href="https://pluralistic.net/">Pluralistic: Daily links from Cory Doctorow – No trackers, no ads. Black type, white background. Privacy policy: we don't collect or retain any data at all ever period.</a></h5><div></div></header><div></div><footer></footer></article></li><li><label><a rel="external" href="https://gnusocial.jp/attachment/5447290">A queue of people in 1950s garb, colorized in garish tones, waiting for a wicket with a sign labeled SERVICE. Behind the counter stands a male figure in a suit whose head has been replaced with a set of chattering teeth.Image:
Cryteria (modified)
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https://creativecommons.org/licenses/by/3.0/deed.en</a></label><br><a href="https://static.mamot.fr/media_attachments/files/115/531/762/776/678/902/original/7a5f1c0842433379.jpg" rel="external">https://static.mamot.fr/media_attachments/files/115/531/762/776/678/902/original/7a5f1c0842433379.jpg</a></li></ol></footer></blockquote>

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Cory Doctorow (pluralistic@mamot.fr)'s status on Wednesday, 12-Nov-2025 16:11:11 JST Cory Doctorow
AI can't do your job, but an AI salesman can convince your boss to fire you and replace you with an AI that can't do your job. Nowhere is that more true than in customer service:
https://pluralistic.net/2025/08/06/unmerchantable-substitute-goods/#customer-disservice
-
If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog:
https://pluralistic.net/2025/11/12/sorry-to-bother-you/#we-dont-care-we-dont-have-to
1/
In conversationabout 24 days ago from mamot.frpermalink
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  Pluralistic: Daily links from Cory Doctorow – No trackers, no ads. Black type, white background. Privacy policy: we don't collect or retain any data at all ever period.
2. A queue of people in 1950s garb, colorized in garish tones, waiting for a wicket with a sign labeled SERVICE. Behind the counter stands a male figure in a suit whose head has been replaced with a set of chattering teeth. Image: Cryteria (modified) https://commons.wikimedia.org/wiki/File:HAL9000.svg CC BY 3.0 https://creativecommons.org/licenses/by/3.0/deed.en
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