And in the meantime, there is one inhabitant of the 2x2 that hasn't drifted up and to the right: free and open source software. It's still snugly nestled in the low-surveillance/low-control box, and if you live in that box, your life will be much, much better for it.
Sure, the worst people imaginable run these companies, but the *reason* they're able to yield to their most venal impulses and succeed is because the world has been re-arranged to make sociopathy and greed into fitness factors. We get technocarcinization because the most fit organism for a landscape without consequences is a zuckerbergian techno-crab:
Today, Apple and Google are run by bloodless business sociopaths who go to enormous lengths to project an air of sober adulthood. And yet, these people - who would never be caught dead bow-hunting their own livestock or climbing into an MMA cage - have steered their companies into Facebook's quadrant on our enshittification 2x2.
I think this shows just how much the enshittification of tech is a matter of the policy environment, not the personalities of the people involved.
He can ignore or fire his board at will. He is the move fast/break things guy, whose every foolish whim can become policy that impacts billions of people.
By contrast, Google and Apple are no longer run by their flamboyant founders, who were every bit as prone to folly as Zuck. They were constrained by their shareholders, which meant that the blast-radius of Steve Jobs's worst ideas (like treating his otherwise curable cancer with green juice) were confined to his own person.
It turns out that "if you're not paying for the product, you're the product" is only half-right. The other half is, "even if you pay for the product, you're the product." Pay, don't pay: companies will productize anyone they can. And thanks to our enshittogenic policy environment - where the worst ideas of the worst people make the most money - you can *always* be productized:
This is independent of the kind of person running the company. Facebook is run by Mark Zuckerberg, a cringe halfwit whose only successful idea was to offer Harvard bros a way of nonconsensually rating the fuckability of female undergrads. Everything he's done since was an acquisition (Whatsapp, Insta) or a flop (metaverse, Libra), or both (Oculus). Zuck owns the majority of the voting stock in the company, which means he has total control over its actions.
Control lets platforms block competing products, extract massive junk fees to the businesses they connect you to, and control repair and end-of-life, forcing you to replace hardware by blocking parts and independent service:
What's driving this technocarcinization? Well, the obvious answer is that the more Facebooklike a company becomes, the more ways there are for it to rip you off. Surveillance can be monetized by selling your data, by ad targeting, and by surveillance-based pricing and wage-suppression:
And Google has also announced that they're going to turn Android into an iPhone, making it both technically challenging and radioactively illegal for you to install software of your choosing on your own property:
Google is adopting every one of Apple's worst practices, and Apple is adopting all of Google's worst practices, and so they're both turning into Facebook: technocarcinization!
Google also took the idea of a free/open browser and ran with it, rehabilitating some discarded Apple code and turning it into Chrome, the internet's most dominant browser - by far. Now, Google is nerfing that browser's plug-in architecture in a way that blocks all kinds of user-tunable options, including and especially ad-blocking:
Google used to pride itself in its ability to send you to the open web, viewing search as a conduit to other people's resources. Now, with AI search summaries, Google is harvesting the open web and then eating the seed corn, keeping searchers inside of Google's walled garden:
For example, every year or two, Google floats a proposal to use secure hardware in your device to rat you out if you've got an ad-blocker, privacy blocker, or other aftermarket add-on that lets you choose how you experience the digital world:
Then there's Google, the company that ran a free-range livestock operation in which you could roam wherever you liked, because they could always find you when it was time for the slaughter. For years now, Google has been moving inexorably to the kind of control-freak nonsense that you used to only find in one of Apple's crystal prisons.
And thanks to Apple's control-freakery - which prevents you from overriding Apple's decisions about your own devices - once Apple decides to spy on you or sell you out to fascist goons, there's nothing you can do about it:
Apple can't even claim to protect you from third-party surveillance. Sure, they block Facebook from spying on you, but they have barred ICE Block, an app that tells you if there are ICE chuds hunting in your neighborhood, looking to kidnap you and send you to a concentration camp. Apple declared ICE mercenaries to be a "protected class":
The grid was useful, until technocarcinization started to push *all* the tech companies into that top right quadrant. Apple is no longer the company that protects you from surveillance - they're the company that spies on you, having secretly added a total surveillance system to the iPhone to target ads to you:
I've used this comparison many times over the years. I included it in my 2023 book *The Internet Con*, along with the joke that Tiktok's position on the grid was so far up and to the right (maximum surveillance and control) that we'd had to put its logo on the back cover. Enough people took this joke seriously and wrote in to complain that they'd gotten a misprint without the logo that we added it to the paperback:
The non-spying/non-controlling option is free/open source tech (of course), which doesn't care what you do, and doesn't watch you do it. And the most spying, most controlling company was Facebook, a company whose products did everything they could to imprison you within their virtual walls, from which vantage they could effect maximal surveillance.
Each quadrant had its own canonical company. The most surveillant/least controlling company (top right) was Google. They would let you roam the whole wide internet and exert no control over your conduct, but would spy on you wherever you went. The least surveillant/most controlling company was Apple, who imprisoned you in its manicured walled garden, but promised never to spy on you.
Lately, I've watched the American Big Tech platforms as they underwent their own form of technocarcinization, which is when every tech company turns into Facebook.
For a long time, it seemed to me that you could make sense of the tech platforms by placing them into one of four quadrants on a 2x2 grid, in which one axis denoted "control freakishness" and the other, "surveillance."
"Carcinization" is a curious biological phenomenon: given time, across environments, many species evolve into crabs. The body of a crab, with its low center of gravity, sideways gait (for evading predators), ease of concealment and protected organs is endlessly suitable.
If you'd like an essay-formatted version of this thread to read or share, here's a link to it on pluralistic.net, my surveillance-free, ad-free, tracker-free blog: