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  1. Embed this notice
    Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 01-Jul-2026 12:35:36 JST Paul Cantrell Paul Cantrell

    RE: https://mastodonapp.uk/@JohnSullivan/116842603611650876

    “Some of the company’s most experienced personnel left before all of their accumulated knowledge could be fully transferred into Ford’s automated systems…”

    This is apparently the new line for blaming companies for AI failures: you didn’t fully upload the brains of your senior people before firing them! You have to complete the extraction process first! Suck them dry, •then• discard them!

    Machine learning does not actually work that way, but…in this FOMO-driven industry, anything goes to blame the customer.

    In conversation about 3 months ago from hachyderm.io permalink

    Attachments

    1. No result found on File_thumbnail lookup.
      Fan of Shared Truth & Empathy (@JohnSullivan@mastodonapp.uk)
      from Fan of Shared Truth & Empathy
      When your AI designed electronic parking brake deploys while driving destroying part of the transmission requiring recalls of your apex products — time to hire back the hundreds of capable humans fired by executives banking on the tools of a tech broligarchy digital snake oil bubble. https://www.theverge.com/transportation/956316/ford-quality-jd-power-ranking-ai-automated-mistakes
    • Minoru Saba repeated this.
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 01-Jul-2026 12:51:29 JST Paul Cantrell Paul Cantrell
      in reply to

      There’s a common misconception about how learning works, about what knowledge •is•. In this misconceived metaphor:

      - the mind is a container,
      - knowledge consists of items (or maybe a substance) in this container, and
      - learning consists of transferring those items from the mind-container of the teacher into the mind-container of the student.

      This is wrong — knowledge doesn’t work this way, learning doesn’t work this way, brains don’t work this way — but we constantly fall into the trap of imagining that this is reality.

      2/

      In conversation about 3 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 01-Jul-2026 13:17:09 JST Paul Cantrell Paul Cantrell
      in reply to
      • V

      @miss_rodent

      Right. Because knowledge simply does not work this way. Doesn’t. It’s not a pile of facts.

      In conversation about 3 months ago permalink
    • Embed this notice
      V (miss_rodent@girlcock.club)'s status on Wednesday, 01-Jul-2026 13:17:11 JST V V
      in reply to

      @inthehands Yeah... "all of their accumulated knowledge" can't be transferred in the first place - they almost certainly can't even articulate large amounts of it, even while they use it...
      Even if you extracted all the *facts*, you'd still have a machine that's at best ... kinda okay at trivia, and still bad at actually doing things.

      In conversation about 3 months ago permalink
    • Embed this notice
      Iris Young (he/they/she) (PhD) (iris@neuromatch.social)'s status on Wednesday, 01-Jul-2026 13:32:21 JST Iris Young (he/they/she) (PhD) Iris Young (he/they/she) (PhD)
      in reply to

      @inthehands also notice the verb choices: the people left! before the work was done! I don't think many left by choice, even where it looks like it on paper.

      In conversation about 3 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 01-Jul-2026 13:50:19 JST Paul Cantrell Paul Cantrell
      in reply to

      This is closely related to / partly overlapping with what linguists call the “conduit metaphor,” in which language is a container into which the speaker/writer places meaning and from which the listener/reader extracts meaning:

      https://en.wikipedia.org/wiki/Conduit_metaphor

      Study the example sentences in that article. Notice how they are •metaphorical•, but also notice how normal, how •literal• they sound to our ears.

      3/

      In conversation about 3 months ago permalink
    • Embed this notice
      Glyph (glyph@mastodon.social)'s status on Wednesday, 01-Jul-2026 14:26:53 JST Glyph Glyph
      in reply to

      @inthehands my go-to for explaining why the conduit metaphor is wrong is wittgenstein’s sprachspiel, but I don’t know a more empirically grounded source

      In conversation about 3 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 01-Jul-2026 14:34:20 JST Paul Cantrell Paul Cantrell
      in reply to
      • Glyph

      @glyph

      I love his discussion of that idea, but it’s hard to summarize convince to those who haven’t worked through the details! It’s a thing I bring up somewhat clumsily when talking about the difference between programming languages and natural languages.

      In conversation about 3 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Wednesday, 01-Jul-2026 14:48:03 JST Paul Cantrell Paul Cantrell
      in reply to

      What I’m talking about is not exactly the Conduit metaphor in which •language• is the idea-container during idea transit, but rather a related metaphor in which the mind is the idea-container for long-term storage (e.g. “Get it into your head,” “Tried to remember but I’d lost it,” “My brain is full,” etc etc).

      It’s a handy way to talk, but it does mislead us.

      (I’m sure somebody’s worked out the linguistics side of this, not to mention the psych + neuroscience sides, but that’s well beyond my knowledge.)

      4/

      In conversation about 3 months ago permalink
    • Embed this notice
      Real Programmer (sleepyfox@hachyderm.io)'s status on Wednesday, 01-Jul-2026 19:17:34 JST Real Programmer Real Programmer
      in reply to

      @inthehands Every metaphor is a double-edged sword.

      In conversation about 3 months ago permalink
    • Embed this notice
      Real Programmer (sleepyfox@hachyderm.io)'s status on Wednesday, 01-Jul-2026 20:32:47 JST Real Programmer Real Programmer
      in reply to

      @inthehands Metaphors we live by.

      In conversation about 3 months ago permalink
    • Embed this notice
      George Dinwiddie (gdinwiddie@mastodon.social)'s status on Thursday, 02-Jul-2026 01:42:12 JST George Dinwiddie George Dinwiddie
      in reply to

      @inthehands
      Learning often comes from “prediction error, a gap between what you had expected and what your senses reported was on offer at that moment”
      See the book, Uncertain by Maggie Jackson.

      In conversation about 3 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 02-Jul-2026 01:43:44 JST Paul Cantrell Paul Cantrell
      in reply to
      • V

      @miss_rodent

      This is especially true about how people in business •understand• what LLMs are and what they're good for. The technology in the abstract doesn't necessarily rest on those assumptions — detecting and reproducing patterns in language is not something we necessarily have to understand as “learning” or “thinking” at all — but the technology as sold certainly does.

      In conversation about 3 months ago permalink
    • Embed this notice
      V (miss_rodent@girlcock.club)'s status on Thursday, 02-Jul-2026 01:43:45 JST V V
      in reply to

      @inthehands Yeah, LLMs are built on some... Really shaky ground in terms of the underlying philosophy-of-mind their claims depend on.
      Even ignoring the psychology side of it - they are depending on a computational theory of mind, and taking the 'brain as computer' metaphor entirely literally.

      In conversation about 3 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 02-Jul-2026 01:57:54 JST Paul Cantrell Paul Cantrell
      in reply to
      • Aaron

      @hosford42

      This understanding goes a long way and is useful, but unravels under enough examination. It’s worth reading Wittgenstein’s critique of this idea in _Philosophical Investigations_, where he talks about the “language game.”

      In conversation about 3 months ago permalink
    • Embed this notice
      Aaron (hosford42@techhub.social)'s status on Thursday, 02-Jul-2026 01:57:55 JST Aaron Aaron
      in reply to

      @inthehands Craft your words carefully, to map out your ideas and thereby shape the thoughts of another and synchronize your perspectives.

      Just playing with alternative metaphors. Really enjoyed the article you linked to!

      I actually think of language as a serialization protocol. You take a complex structure and encode it using grammatical rules as a sequence. The listener then decodes (what we hope is) a similar structure using supposedly the same rules. The obvious source of communication failure is when the structural encoding rules, learned entirely by example, differ between two people. The less obvious one is when it come times to integrate that structure into the larger semantic model: The structure might integrate at the wrong place. And the most frustrating one is when the listener's mental model doesn't even have a similar enough shape for the new structure to be incorporated. This is when you find yourself staring at the person, trying to understand how the words they just uttered can possibly make sense (metaphor!) to them. Often in the last case, you don't even know how to ask clarifying questions (another metaphor!) to make any progress.

      I built an NLU engine that worked on these principles, back before LLMs existed, and it could actually connect the dots (metaphor!) between things you said to it, integrating the information so that it could then answer questions that bridged (metaphor!) across them. If only I had had billions of dollars in investment, instead of being some autistic guy that nobody took seriously, we might have had language models today that didn't hallucinate.

      In conversation about 3 months ago permalink
    • Embed this notice
      Charl van der Walt 🌻🇵🇸 (charlvdwalt@infosec.exchange)'s status on Thursday, 02-Jul-2026 02:08:03 JST Charl van der Walt 🌻🇵🇸 Charl van der Walt 🌻🇵🇸
      in reply to

      @inthehands this exact idea is discussed as an ideological objective in the book Muskism. Worth a read. https://a.co/d/0dSua7dM

      In conversation about 3 months ago permalink

      Attachments


    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 02-Jul-2026 02:08:03 JST Paul Cantrell Paul Cantrell
      in reply to
      • Charl van der Walt 🌻🇵🇸

      @charlvdwalt

      Noted.

      In conversation about 3 months ago permalink
    • Embed this notice
      Paul Cantrell (inthehands@hachyderm.io)'s status on Thursday, 02-Jul-2026 02:32:37 JST Paul Cantrell Paul Cantrell
      in reply to
      • Andy Wootton

      @woo

      “Disciplinary boundaries are lines we draw in the ocean” is my Paulism for this.

      In conversation about 3 months ago permalink
    • Embed this notice
      Andy Wootton (woo@fosstodon.org)'s status on Thursday, 02-Jul-2026 02:32:38 JST Andy Wootton Andy Wootton
      in reply to

      @inthehands I believe I have ADHD so, more than most people, I depend on the connections between items, even when I can't remember what the items are called. I think and make notes in graphs of connected ideas but I've noticed that others think, or perhaps communicate, in trees or in linear narratives about any 'subject'. I don't accept that there are separate subjects. "Everything is deeply intertwingled", as Ted Nelson wrote in 1974.

      In conversation about 3 months ago permalink
    • Embed this notice
      Marsh Gardiner 💡🐝🔧 (earth2marsh@hachyderm.io)'s status on Thursday, 02-Jul-2026 04:07:11 JST Marsh Gardiner 💡🐝🔧 Marsh Gardiner 💡🐝🔧
      in reply to

      @inthehands This whole thread is 🔥. One thing it makes me wonder about is how much of this stems from the challenge of attempting to scale education. Learning is intensely personal--I'm thinking about zen koans and of "… the student was enlightened."

      In conversation about 3 months ago permalink

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