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1. Embed this notice
   🚲 (dx@social.ridetrans.it)'s status on Wednesday, 20-Aug-2025 01:59:45 JST 🚲

   Just got contacted by a recruiter for a venture-backed startup looking to replace 911 operators with LLMs to triage emergency calls and boy I can’t express how much A) no I do not want to join your company, and B) how much I do not want to live in the world where 911 calls are handled by LLMs operated by for-profit companies

   • Aral Balkan, iced depresso and Rich Felker repeated this.
   • Embed this notice
     Kierkethumbs up convincingly (kierkegaanks@beige.party)'s status on Wednesday, 20-Aug-2025 02:00:59 JST Kierkethumbs up convincingly

     in reply to

     @dx second time using this today

   • Embed this notice
     Andrew Zonenberg (azonenberg@ioc.exchange)'s status on Wednesday, 20-Aug-2025 06:39:01 JST Andrew Zonenberg

     in reply to

     @dx Name and shame. If not the actual company, the recruiter for not having the sense to throw the startup under the bus for being dangerously stupid.

   • Embed this notice
     Rich Felker (dalias@hachyderm.io)'s status on Wednesday, 20-Aug-2025 06:41:55 JST Rich Felker

     in reply to

     • AI6YR Ben
     • Michael Busch
     • wifi_freak

     @michael_w_busch @wifi_freak @ai6yr @dx Increase the pay offee until you have an abundance of applicants. Can't find the funds? Take it from the police, since that money was allocated for an "emergency service" to begin with and 911 operators are far more important than police officers.

   • Embed this notice
     wifi_freak (wifi_freak@social.zischundweg.cloud)'s status on Wednesday, 20-Aug-2025 06:41:56 JST wifi_freak

     in reply to

     • AI6YR Ben
     • Michael Busch

     @michael_w_busch @ai6yr @dx but what's your improvement idea then?

     Keeping callers on hold for 10+ minutes can also not be a solution nor does blindly hiring dozens of people scale-out well.

   • Embed this notice
     Michael Busch (michael_w_busch@mastodon.online)'s status on Wednesday, 20-Aug-2025 06:41:56 JST Michael Busch

     in reply to

     • AI6YR Ben
     • wifi_freak

     @wifi_freak @ai6yr @dx

     I would suggest adequately funding emergency services.

   • Embed this notice
     wifi_freak (wifi_freak@social.zischundweg.cloud)'s status on Wednesday, 20-Aug-2025 06:41:57 JST wifi_freak

     in reply to

     • AI6YR Ben
     • Michael Busch

     @ai6yr @michael_w_busch @dx I think of it in a similar fashion.

     However, I believe there was a county in Utah(?) that was looking into this as well because they couldn't find enough people for their PSAP.

     The last times I was in need of 911 it took them 12 and 31 minutes for someone to pick up the phone.

     When looking at it from the other way around, from a scalability perspective to get someone dispatched this could be an improvement.

     But there are of course questions that need to get answered prior to getting LLMs into a PSAP (e.g. a mandatory timeout to get a call transferred to a human being or using LLMs only in an overflow situation). - What I also don't think got thought through (neither in the US nor in Germany) would be to interconnect PSAPs and their dispatch systems so that a PSAP in another city/county could take over in case all call takers of one PSAP are currently in a call.

   • Embed this notice
     Michael Busch (michael_w_busch@mastodon.online)'s status on Wednesday, 20-Aug-2025 06:41:57 JST Michael Busch

     in reply to

     • AI6YR Ben
     • wifi_freak

     @wifi_freak @ai6yr @dx

     This is not an improvement in any way.

     It is like how businesses do not benefit from trying to replace customer service representatives with chatbots.

     Just with immediately deadly failure modes.

   • Embed this notice
     Michael Busch (michael_w_busch@mastodon.online)'s status on Wednesday, 20-Aug-2025 06:41:58 JST Michael Busch

     in reply to

     • AI6YR Ben

     @dx

     Tagging @ai6yr in case he needs something else to object to today.

   • Embed this notice
     AI6YR Ben (ai6yr@m.ai6yr.org)'s status on Wednesday, 20-Aug-2025 06:41:58 JST AI6YR Ben

     in reply to

     • Michael Busch

     @michael_w_busch @dx YIKES, how many people will die from that one?