@futurebird@keithmorrisnm@glasspusher@TidalFlats I think most ppl who use it use it *for the trashiness*. Not willfully, but because they have the gambling impulse it exploits with the casino style UX constantly making you feel like you won something.
@futurebird@keithmorrisnm@glasspusher@TidalFlats But also, Temu knows the math for customer retention with return/exchange policies. They basically give you money back when (not if, when) the products are trash or don't arrive, no questions asked, and usually you don't even have to return it. Ali OTOH seems to work in seller's favor (which is why good sellers are there not Temu).
@futurebird@justafrog@clayote I used to use AliExpress a lot back in the day when I actually bought stuff. I prefer Amazon for anything I may potentially have to send back (which lately is a lot since I'm down to more essentials only) but other than the really long wait time on AliExpress and the fact sometimes USPS would require a signature (which means if I'm not standing at the door when they drive up they mark it as not deliverable and I have to go in to the post office in person to get it) I couldn't say they ever gave me any troubles (not entirely their fault, but I did wish they wouldn't mark them as requiring a signature...)
They never did any identity theft or anything. I don't even think they sold my email address, though it's hard to be sure.
"I prefer Amazon for anything I may potentially have to send back "
I used to say this line. But have you tried to send anything back to amazon in the past 4 years? I have. They refused TWICE. And the sellers really did rip me off.
They have scaled back that vaunted "customer service" and often do not make their unrealistic shipping times.
But no one seems to notice this.
And of course they are terrible in many other ways.
But then that same person asks where I got a pen, or some little gadget "oh aliexpress"
"I would never use them they will steal your identity!" (as they furiously by $5 name brand purses on Temu)
I mean... it is possible I suppose, but I have not found them any more or less trustworthy than any other online retailer. Confused why they have this bad reputation. Maybe it's just the longer shipping times.
Amazon was terrible and looking back I'm glad I won't use them again.
@futurebird@clayote I have the hardest time making people understand that a company can just buy a spot, and the only thing the phone maker and/or telco cares about is if they got paid for it.
"Yes, but surely" No! Nothing surely. No but. Just straight up bought for money, no further criteria.
You know ... I think you are right. My mom says "I don't have any apps on my phone" (she is scared of getting apps) but of course she has apps on her phone. Not Temu, thankfully, but a bunch of other nonsense. But since she didn't "install an app" they don't count.
She assumes they are approved by the phone company and more trustworthy.
@futurebird@keithmorrisnm@glasspusher@TidalFlats I honestly think it's because of whatever deals TEMU cut to show up as a default app in newish smartphones. Makes them feel like "the devil you know" when you don't actually know them. Surely, this must be what I signed up for with this phone, right?
I feel like if I could understand why people use Temu, but those same people are scared of aliexpress I might at long last understand something about how people decide what software and sites they are willing to use.
When people said they were scared of aliexpress and wanted to use amazon, I could understand that (even though amazon is just as likely to rip you off as aliexpress)
But TEMU? TEMU??? it's like aliexpress but just ... worse in every way.
100%. The only time I've used it was when there was something that want available elsewhere, and I still shudder at the memory, months later. And my browser is adblocked etc.
I think a lot of internet users are desensitised to garbage websites due to ads screening everything up, to the point where Temu feels normal.