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Sean Heber (bigzaphod@mastodon.social)'s status on Tuesday, 06-Jun-2023 03:55:13 JST Sean Heber
in reply to
- Ole Begemann
@ole this explains SO MUCH. Holy crap.

In conversation Tuesday, 06-Jun-2023 03:55:13 JST from mastodon.social permalink
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  Ole Begemann (ole@chaos.social)'s status on Tuesday, 06-Jun-2023 03:55:15 JST Ole Begemann
  
  Anonymous Apple engineer on Apple’s bug reporting process : “If I get a bug from a developer and want to ask them a question, I can say, please ask the dev a technical question XYZ, and then assign the radar to a black hole. I have no idea if my technical information will be conveyed the way I wrote it. I can’t see what the developer says, other than the initial report. Everything else is through an intermediary.”
  What a fucked-up process.
  Source: ATP 537 at 6:45. https://atp.fm/537
  In conversation Tuesday, 06-Jun-2023 03:55:15 JST permalink
  Attachments
  1. Audio clip of the linked section of the ATP podcast. Full transcript: “An anonymous Apple engineer with regard to Apple’s bug system writes: ’I wish to express how deeply I feel similarly frustrated with the bug resolution process. On my end, if I get a bug from a developer and want to ask them a question, I can say, please ask the developer a technical question XYZ, and then assign the radar to a black hole. I have no idea if my technical information will be conveyed the way I wrote it. I can’t see what the developer says, other than the initial report. Everything else is through an intermediary. Often the response from the developer seems totally unrelated to what I’d hoped to correspond about.’”
  2. Domain not in remote thumbnail source whitelist: cdn.atp.fm
    
    Accidental Tech Podcast: 537: Worse Than All of Our Toilets
    
    Three nerds discussing tech, Apple, programming, and loosely related matters.
  Paul Cantrell repeated this.

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