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1. Embed this notice
   SwiftOnSecurity (swiftonsecurity@infosec.exchange)'s status on Sunday, 09-Apr-2023 11:52:07 JST SwiftOnSecurity

   Here's something I see in a lot of incidents: Nobody is an "expert" so nobody engages with the problem.
   I'm not an expert on a lot of this stuff either, I just start opening log files and poking at shit until it giggles and rubs its tummy and stops giving 5xx errors.

   • Valerie Aurora repeated this.
   • Embed this notice
     Kobold Curry Chef (koboldcurrychef@mstdn.social)'s status on Sunday, 09-Apr-2023 11:52:05 JST Kobold Curry Chef

     in reply to

     @SwiftOnSecurity The two things I always want my help desk and myself (IT Mgr) to remember:

     1) CHECK THE CABLES
     2) CHECK THE LOGFILES

   • Embed this notice
     Adriano (adriano@lile.cl)'s status on Sunday, 09-Apr-2023 12:37:20 JST Adriano

     in reply to

     • John Breen

     @jab01701mid @SwiftOnSecurity stating only what you see and not what you believe is an art and takes years of practice

   • Embed this notice
     John Breen (jab01701mid@universeodon.com)'s status on Sunday, 09-Apr-2023 12:37:21 JST John Breen

     in reply to

     @SwiftOnSecurity It's true. I will observe a corollary - often someone will claim they know what the problem must be, in a meeting of non-experts. Because they are seen as an expert, the momentum is hard to stop.
     "Don't say you know, when you don't know" is the way I've heard it put...it wastes time...

     Jake Hildreth (acorn) :blacker_heart_outline: repeated this.