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   Kit Rhett Aultman (roadriverrail@signs.codes)'s status on Thursday, 23-Mar-2023 22:37:53 JST Kit Rhett Aultman

   Peak "don't give a fuck capitalism" is when a major rental car company fails to give you a car, gives you all of 5 minutes advanced warning of their failure, then expects *you* to call their corporate office number to get the contract canceled and refunded.

   • Embed this notice
     Kit Rhett Aultman (roadriverrail@signs.codes)'s status on Thursday, 23-Mar-2023 22:51:55 JST Kit Rhett Aultman

     in reply to

     Apparently it takes 2 business weeks to respond to an email, too.

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     Kit Rhett Aultman (roadriverrail@signs.codes)'s status on Thursday, 23-Mar-2023 23:05:23 JST Kit Rhett Aultman

     in reply to

     • JKB

     @jkb The corporate call center processed the refund already, and unfortunately, we don't have any imminent damages to sue over, other than to claim the time taken to make the call was billable (no court's going to accept that) and we'd likely be talking about $100 in damages for renting from a competing company. If I had better material damages to show, I'd retain a lawyer just for the fun of it.

   • Embed this notice
     JKB (jkb@octodon.social)'s status on Thursday, 23-Mar-2023 23:05:24 JST JKB

     in reply to

     @roadriverrail Ouch, that's a "let's escalate this immediately to the credit card company to write it as fraud and get an immediate refund, THEN sue the car rental company" level of fucking things up. I hope you found a quick and reliable plan B

   • Embed this notice
     Michael C. McGreevy (mcmcgreevy@signs.codes)'s status on Friday, 24-Mar-2023 00:19:36 JST Michael C. McGreevy

     in reply to

     @roadriverrail Car rental services are the fucking worst.

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     Kit Rhett Aultman (roadriverrail@signs.codes)'s status on Friday, 24-Mar-2023 01:15:15 JST Kit Rhett Aultman

     in reply to

     • Michael C. McGreevy

     @mcmcgreevy I honestly can't believe they never got lampooned in a Douglas Adams novel.

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     Kit Rhett Aultman (roadriverrail@signs.codes)'s status on Friday, 24-Mar-2023 01:18:09 JST Kit Rhett Aultman

     in reply to

     • Jamie Saoirse :heart_trans:

     @MousyAesthete Oh, was this the Hertz at Franz Kafka Internation Airport? I've heard bad things.
     https://www.youtube.com/watch?v=gEyFH-a-XoQ

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     Jamie Saoirse :heart_trans: (mousyaesthete@tech.lgbt)'s status on Friday, 24-Mar-2023 01:18:10 JST Jamie Saoirse :heart_trans:

     in reply to

     @roadriverrail Hertz once gave me a reservation from a location that DOES NOT EXIST

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     Kit Rhett Aultman (roadriverrail@signs.codes)'s status on Friday, 24-Mar-2023 04:23:35 JST Kit Rhett Aultman

     in reply to

     • Jamie Saoirse :heart_trans:

     @MousyAesthete Color me unsurprised.

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     Jamie Saoirse :heart_trans: (mousyaesthete@tech.lgbt)'s status on Friday, 24-Mar-2023 04:23:36 JST Jamie Saoirse :heart_trans:

     in reply to

     @roadriverrail some of the footage from this video is from ATL

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     Kit Rhett Aultman (roadriverrail@signs.codes)'s status on Monday, 27-Mar-2023 07:00:36 JST Kit Rhett Aultman

     in reply to

     ...and now Hertz is sending me marketing emails. I don't use Hertz, so I suspect they got my email from...my sending them an email expressing my fury at how they reneged on my partner's rental!

   • Embed this notice
     Kit Rhett Aultman (roadriverrail@signs.codes)'s status on Monday, 27-Mar-2023 12:32:54 JST Kit Rhett Aultman

     in reply to

     • 🌈 Tyler 🌈

     @TylerRoseRPG many great U-Haul places are other businesses that also rent U-Haul. No shock it was a taxidermy joint.

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     🌈 Tyler 🌈 (tylerroserpg@dice.camp)'s status on Monday, 27-Mar-2023 12:32:55 JST 🌈 Tyler 🌈

     in reply to

     @roadriverrail On the ups, the person working at the store actually turned up and rented to us anyways. Weird-ass place, half truck rental, half taxidermist, but they saved us so I can't complain.

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     🌈 Tyler 🌈 (tylerroserpg@dice.camp)'s status on Monday, 27-Mar-2023 12:32:56 JST 🌈 Tyler 🌈

     in reply to

     @roadriverrail Same kind of shit happened to me with Uhaul. Emailed me at 3am the day of my move to say my rental was being moved to a different store over ten miles away. Turns out the place I rented at was closed that day, which they knew at the time of my reservation, and they still let me make it with no warning. There's good reason their corporate HQ Google location is nothing but 1-star reviews.