Graham Sutherland / Polynomial@UkeleleEric @tim they messed up my billing enrolment and didn't charge me for over a year (I didn't notice, as far as I knew it was going out), then demanded several thousand in back payments all in one go. I eventually got them to strike off a lot of the debt because it was their fault, but it took me another 14 months to pay it off and the financial impact has sucked.
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