Kit Rhett Aultman@gabek @tgpo Consequently, unless a project has matured to the point that it's securing funding to actually hire people for features (and that will likely be below market wage rates), it is, and will remain primarily a shared act of joy for those who contribute and power-use. Tech support is usually a shared effort among them, a result of users asking questions in chat or on mailing lists. The sincere hope of a healthy project is that users become contributors themselves in some way. 5/?
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