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    Calishat (researchbuzz@researchbuzz.masto.host)'s status on Saturday, 22-Feb-2025 06:12:32 JSTCalishatCalishat

    Today in "Oh my word, fuck you":

    Oh my word, fuck you HP

    EDIT: They have already rescinded the policy, lol. See first comment.

    'HP Inc is trying to force consumer PC and print customers to use online and other digital support channels by setting a minimum 15-minute wait time for anyone that phones the call center to get answers to troublesome queries.'

    https://www.theregister.com/2025/02/20/hp_deliberately_adds_15_minutes/

    In conversationabout 3 months ago from researchbuzz.masto.hostpermalink

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    1. Domain not in remote thumbnail source whitelist: regmedia.co.uk
      HP adds 15 minutes waiting time for telephone support calls
      Longer wait time designed to push print or PC consumers to digital support channels, sorry, 'self-solve'
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