“We cannot provide more details or reactivate your account.”
“There is no way to recover your account.”
“There is no team to which to escalate this.”
12 hours and 39 minutes after a public meltdown regarding their arbitrary deletion and their indifferent, uncooperative sentiment towards that“Your Oracle Cloud account has been reactivated.”
I also dislike the passiveness in that statement. You reactivated it. Doesn't matter if it was an automated system or a human, you did that. It wasn't magically reactivated by some third party, it was you.