This morning, on February 2nd 2025 at 06:58 (GMT+1) I've received an E-Mail by Oracle stating “Your Oracle Cloud account has been reactivated.”
I couldn't believe my eyes and didn't really understand how to respond. At the point in time where I received this E-mail, my post regarding Oracle's mistreatment has already gathered thousands of shares and was also discussed heavily on Hacker News among other platforms.
My many pleas and requests from the past week didn't do anything. My GDPR request didn't do anything so far. But within a few hours of public complaints and so many people telling me to take this to court... I guess this was simply the easiest way.
I still don't fully understand the E-Mail I've gotten. It talks about an order about universal credits that occurred at 5:20 AM, where I've been cold asleep. When I login to Oracle Cloud, no such credits exist. Additionally, they don't show up when I look into the “Cost and Usage Reports” under my account management. Even more interesting are the dozens of files showing an account and server activity, with the calculated cost of it all, for a time period where my account was supposedly irreversibly deleted.
I'll share more interesting findings soon. I am honestly just shocked about this development. I would've expected many things except for a 180.