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@carraway sewers can create holes on their own, especially with water leaks.

https://www.ntsb.gov/investigations/Pages/DCA14MP002.aspx

In the case above, the NY city kept fixing the pavement without bothering to look into why it kept sinking. The sewer system had a break and was creating a void. Eventually the void created enough pressure on the surrounding pipes a gas line cracked. Migrated to a building.and killed 8 people.

Make safe includes stopping people or cars fom falling in or getting in harms way. It doesn't mean fixing. That they have widened the area without fixing is concerning.

I am surprised this hasn't been fixed yet.