I think some of this was a failure to communicate. I do not think she really knows what she wants. I called her back again and she said that she knows someone else who could get her a whole system with a printer instead of just a printer. She didn't say if that was also Windows 98... but I doubt it.

When she talked with me before she was adamant about continuing to use Windows 98, but I'm guessing that sentiment has softened due to her being without a working printer at home for so long (since last summer).