School kids these days have been using phones/tablets for years before even going to school or taking "IT" classes in schools, but they are completely clueless in everything they do. It feels like you are talking to an elderly person and trying to explain something. It's the same thing. Unless they know the one specific correct "path" to do something, they simply can't do it. It's as if they don't think about what they are doing; nothing's going on in their heads.

http://coding2learn.org/blog/2013/07/29/kids-cant-use-computers/