@irfan @liztai Dweller from the other side here, only commenting on Jabodetabek region since it's the one I'm most familiar with, but here it took them deploying the Marines and getting rid of paper tickets to finally get people to behave :akkoderp:
I'd say that the situation is so much better compared to the pre-2011 "dark ages", but still many improvements could be made (at least physically; a lot of the station infrastructure dates back to the Dutch era and haven't been properly upgraded to work well with modern rapid transit-style operation they are being subjected to... see, for example, the hillariously narrow platforms of Tanah Abang station, you can't queue properly even if you want to!)
But yeah, work is being done and overall I feel cautiously optimistic, despite the occassional drama, haha