(https://costco.com/ continued)
Why are they asking me to verify my OLD email address? What if I no longer have access to it, and that's why I'm changing it?
Why are they asking me to verify my identity when I just logged in with my password literally 30 seconds ago?
Finally, they didn't ask me to verify my NEW email address after I changed it!
Absolutely ridiculous. The product managers and engineers who designed this workflow are incompetent.
#ChangeOfAddress 🧵
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Jonathan Kamens (jik@federate.social)'s status on Monday, 16-Sep-2024 02:41:27 JSTJonathan Kamens