@thomasjwebb well, I think it's also a user reporting problem. Admins can't know about anything without user reports and people are just used to social media platforms automatically taking care of stuff or not at all so they don't know about reporting or think it won't do anything.
If your users don't report, then they can't expect their problem to be resolved.
There sure could be a better way to do moderation, but Mastodon Gmbh refuses to add anything useful.
Even automatic reports based on keywords would be better than the current system.
If someone uses the n-word, it's more than likely not a good post. If those could automatically get reported and even be customizable, thatd be fantastic.