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“Each day’s work is an act of faith in the dark, putting down a little more knowledge to stand on. We still can’t see the other side.

“If we want better networks, then we need to understand—as concretely and as close to ground as possible—what has actually happened to us, and then we need to use that knowledge to try new things in a deliberate and purposeful way with painstaking attention to the human costs of our experiments.”

Erin Kissane @ #xoxofest