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@inthehands I've been considering this a lot more recently b/c we're doing tax appeal hearings after a town wide reappraisal. I chair a board that oversees these. The biggest taxpayer (community health center) grieved their appraisal (which is their right) & brought a lawyer. She showed up, acted all lawyerly and was downright rude. She was getting paid, I was a civic volunteer. People need to understand the power dynamics of the people they are interacting with in order to understand the system