@sun
Yeah, I've never been to the US so I don't know how it is over there. Here taxis "just work" no matter if you call them, use the app or walk to them. However! The amount of shady taxis have increased a lot after the taxi field got open for competition when uber started being popular. So it is important to pick a taxi that belongs to a reputable company. Hence why the app is great, since don't have to remember the "good companies".

There are no hidden fees here and no issues with payments. Shady taxis do try the getting lost tactic I suppose.
@lucy