@sj_zero >you can have a value that's important and measured and controlled, people will find ways to make sure the number looks better, even at the cost of not actually improving the actual metric.

Playing the scorecard. Look at who makes it into elite institutions, especially government: people who play the scorecard. They "have" approved opinions, values, and beliefs. They did well in school because, yeah they're smarter than average (I'm not trying to undermine them on this), but they're NOT the smartest and most capable people. We have a bureaucrat class that's really good at manipulating things to show the results they know they're supposed to get, and it shows in the 'quality' of work.