@GossiTheDog If the insurance company placed their data with Google Cloud and Google Cloud wiped their data through no fault of the insurance company, that's a Google Cloud issue. The engineers and internal tools at Google Cloud form part of Google Cloud.
If an engineer at Google puts the wrong value in their provisioning tool, or encounters a corner case they weren't aware of in their provisioning tool, and that deletes your 1900 VMs, which seems to have been something like what was happening here, I see nothing wrong with saying that's a Google Cloud issue.