If you design a system such that you cannot differentiate people from corporations and bots and that’s your defense for calling all of them “users”, you’ve designed a system that conflates people – who are mortal, have feelings, can feel pain and be hurt and who have human rights that must be protected – with the very entities that oftentimes exist to exploit them.
Design for people. Call them people. All else is secondary.
#design #technology #ethics #peopleNotUsers