@thomasfuchs @usps Website said I had to wait till the 12th to make a claim, called on the 14th because website was stuck on March 12th. Person on the phone told me I had to wait till the 12th.
Me: "What is today's date?"
Them: "Marth 14th."
Me: "OK, let's make a claim."
Them: "You have to wait till after March 12th."
Me: "OF WHAT YEAR, MA'AM?"
They let me open a claim... and that's when folks started calling me from their personal cell numbers LOL