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@SteveSyfuhs @adrianco for the record I agree here. At Charlie’s level, he needs to look at strategy - which takes years to turn around. Rightly so. All the signs are he’s doing a great job I think, because wheels are starting to turn.

Also some cultural change, eg ‘bring out your dead… before attackers do’. There’s lots of very smart people at MS who know about all these problems individually, but organisationally they haven’t been incentivised to say it and fix it IMHO.