@aral when I was doing active #linux forum and IRC distro support, there was a specific type of user, who never stayed, never contributed anything, yet was the most loudly vocal in demanding x or y feature, with a certain sense of entitlement that could only come from using apple or MS products their whole lives, never realizing the true cost they were paying. Chromebook similar issue re google.
I no longer do that type of support, thankfully. Ask yourself: what did you pay? who did the work?