I wasn’t intending to be dismissive.
Individual sensitivities does mean there’s a range to “mean.” One person’s “cruel” is like water off a duck’s back for another.
Racism and death threats are *beyond* mean or cruel and in the territory of socially unacceptable and ILLEGAL.
Content moderation and admin work is a noble vocation.
Unfortunately, many of the people who raise their hands and ask to do it, shouldn’t be given the privilege.