@oligneisti why should I talk to a librarian, or a publisher or a retailer, or a taxi driver, or a hotelier, or a doctor, or a banker...
I am simply looking at the outcomes. Or rather the pervasive missing-in-action by vast domains.
Whether you like it or not the enshitification of online life is also due to the serious failings of these actors.
Millennia of know-how has not translated into updated digital services. This has been taken advantage of. Nature doesnt like a vacuum.