@Moon Venting to a sympathetic ear is an important part of coping with life. We're all at capacity and investing energy in one thing means deprioritizing something else.
On the internet is hard to know if someone wants solutions or sympathy or something in between, and people make honest mistakes, but when someone posts "not looking for solutions, but am I unreasonable for thinking X should have an option to Y" and people respond "just use Z", that is nothing other than obnoxious.