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@remixman @lulu_bear So it is meant to do two things as I understand it: to provide better interaction between JAWS and ZoomText. It also gives access to JAWS reporting information when various media keys are pressed, such as volume keys on keyboards. The problem at the moment is that a lot of keys are not being passed through either to JAWS or applications as a whole. For example, you may not be able to move through lists of items. You may not be able to deploy the menu bar of an application because pressing the ALT key does not bring it into focus. That's the kind of critical thing we're talking about here. It is made more complicated by the fact that as to whether you receive a problem can depend upon your keyboard language in Windows or indeed the keyboard itself I believe, which makes it hard to pin down the problems. But while I understand what this thing is meant to do, I'm not sure there is justification quite yet for enabling it by default when the product is installed. All it's doing is causing difficulties for many.