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@malwareminigun @lanodan You don’t have to support everything. If the distro’s packagers are in charge of distributing your software, bug reports will first go through the distro’s ticket system - normally, I admit, sometimes it’s not the case, but then you can say “it works here/can’t reproduce, contact your distribution packagers”. If it’s on their side, they’ll fix it, and you won’t hear about it. If they think it’s related to upstream, they’ll report the bug to you, usually after having reproduced it and with potentially much more detail than the end-user. It’s a win-win situation.

Similarly, if the maintainers can’t package your application, perhaps they’ll ticket you for help (or report a problem if it’s because your generic build/deployment process is flawed). But it’s not up to you to test that it works on this distro, or to understand why it doesn’t work for them when it does for others. It’s their job, not yours.