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I’m reminded of the night that I used my own translation app to give directions to a Russian speaking delivery guy who was very lost with my rapidly cooling pizza.

I know language localization is difficult and expensive, but I wonder how much money these businesses lose because deliverers can’t communicate with restaurants/stores when something’s complex, get lost en route, or leave deliveries in wrong places. It would be a win-win-win for everyone if everything were clearer for them.