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   Amadi Lovelace (amaditalks@wandering.shop)'s status on Wednesday, 01-Nov-2023 04:02:31 JST Amadi Lovelace

   I just received a grocery delivery. The deliverer is from Kyrgyzstan and doesn’t read well in English yet so he puts a screenshot of the delivery app into his translation app to figure out which buttons he needs to press for each step of finalizing the delivery and getting paid. It took him longer to process the delivery than to unload 27 bags.

   Delivery is very much a job filled by recent immigrants. These apps desperately need to have some language options.

   • GreenSkyOverMe (Monika) repeated this.
   • Embed this notice
     Amadi Lovelace (amaditalks@wandering.shop)'s status on Wednesday, 01-Nov-2023 04:07:48 JST Amadi Lovelace

     in reply to

     It took that poor guy so long to figure out how to scan a barcode to prove he’d completed the delivery that I was able to look up how to say “thank you, have a nice day” in Kyrgyz, which isn’t an option in my translation app or google, apparently. I found a nice 2001 yellow background, heavily tabled webpage of phrases.

     At least he left with a big smile on his face.

     It makes me wonder how other people treat him. I know a lot of my less savory neighbors are probably not very patient with him.

   • Embed this notice
     Amadi Lovelace (amaditalks@wandering.shop)'s status on Wednesday, 01-Nov-2023 04:07:49 JST Amadi Lovelace

     in reply to

     I’m reminded of the night that I used my own translation app to give directions to a Russian speaking delivery guy who was very lost with my rapidly cooling pizza.

     I know language localization is difficult and expensive, but I wonder how much money these businesses lose because deliverers can’t communicate with restaurants/stores when something’s complex, get lost en route, or leave deliveries in wrong places. It would be a win-win-win for everyone if everything were clearer for them.

     GreenSkyOverMe (Monika) repeated this.